Privacy Policy

In addition to this Privacy Policy, Astro also has Terms of Service.

General Information

The Astro Privacy Policy describes the privacy practices of the Astro website and services. The laws of California and the laws of the United States apply. If you are a resident of EU/EEA, the European Commission-approved Standard Contractual Clauses (also referred to as Model Contracts) apply to Trans-Atlantic data transfers.

Data Collection

We collect very limited personally identifiable information described below (the “data”) from GitHub and from those who communicate with us directly via e-mail, aggregate information on what pages visitors access or visit, and information volunteered by the consumer (such as survey information and/or site registrations). This information is used to provide our services and improve their quality, and is only shared when necessary or with your permission, or under the circumstances outlined below:

• It is necessary to share information to investigate, prevent, or take action regarding illegal activities, suspected fraud, potential threats to physical safety, violations of Terms of Service, or as required by law.
• We transfer information about you if Astro is acquired by or merged with another company. In such cases, Astro will notify you before your information is transferred and subject to a different privacy policy.

Information Gathering and Usage

Astro uses collected information for purposes such as providing products and services, billing, identification and authentication through GitHub or Bitbucket, service improvement, communication, and research. Billing addresses and payment information are used solely for payment processing.

Payment processing services enable transactions by credit card, bank transfer, or other means. To ensure security, only the necessary information is shared with the financial intermediaries involved in a transaction. Some services may also send timed emails, such as invoices or payment notifications.

Cookies

For more details about our use of cookies, please see our Cookie Policy.

Data Storage

Astro uses third-party vendors and hosting partners to supply the necessary hardware, software, networking, and storage required to run our services. These partners adhere to the European Commission-approved Standard Contractual Clauses.

Data Retention and Deletion

Data is retained only for as long as needed to provide the requested products or services. We keep your personal data for as long as you are a user of the Astro Service. Upon account deletion, your personal data is removed from backups—unless required by law or other circumstances that legally mandate retention.

Rights of Data Subjects

Data subjects can request access, correction, supplementation, updating, or deletion of their data. Subject to a reasonable request, Astro will remove your data unless laws require longer retention. For any access, correction, or deletion requests, please email [email protected].

The GDPR provides individuals with rights concerning their personal data. To exercise these rights, you can use the settings available on your Account Settings page, such as Remove Account and Notifications, and request copies or updates of your data.

Analytics and Feedback

We aim to process as little personal information as possible. For website analytics, we use Fathom Analytics—a privacy-friendly tool that does not employ cookies and complies with GDPR, ePrivacy (including PECR), COPPA, and CCPA. Your IP address is only briefly processed and de-identified, ensuring that no personal data is stored long term. Additionally, feedback submitted on the docs site is stored via the Feedback Fish service.

Security

The security of your data is important to us. We implement reasonable administrative, technical, and physical security controls to protect your personal information. However, no security measures are completely foolproof, and Astro cannot guarantee complete security.

Links

Our website may contain links to third-party sites over which we have no control. Once you leave our site, any personal data you provide is not covered by our Privacy Policy. Please review the privacy policies of any third-party sites.

Changes

Astro may update this policy periodically. We encourage you to review our website regularly for the latest information on our privacy practices.

Questions

Thank you for reading our Privacy Policy. For any questions regarding this policy, please contact our Data Protection Officer at [email protected].